Raise a concern

Speak. We will record it.

Employees, workers, contractors, farmers, buying agents, community members and supply-chain partners can report a grievance or suspected wrongdoing.

Direct reporting channels

No fee. Anonymous reports accepted.

Alternative escalation contact: Managing Director. You may also report to a field officer, hub manager or designated grievance box.

What happens next

1
The concern is received and registered.
2
Receipt is normally acknowledged within 48 hours. Urgent serious matters are prioritised sooner where practicable.
3
The matter is assessed and assigned. A conflicted person cannot control the investigation.
4
Evidence is reviewed and findings are recorded.
5
Actions, outcomes and follow-up are tracked. An escalation or appeal route remains available.

Confidentiality

Information is shared only with people who have a legitimate need to know, subject to law and a fair investigation.

No retaliation

Threats, intimidation or reprisals against a good-faith reporter are themselves reportable concerns.

External remedies

Using this process does not remove access to lawful regulatory, judicial or dispute-resolution routes.